Shipping policy
Shipping Policy
Reliable Global Delivery for the Wargaming Community
⏲️ Processing Time
In-stock items are dispatched within 3 business days. (Holidays not included).
📦 Order Tracking
Fully trackable shipping. Tracking info updates within 5 business days of dispatch.
🏛️ Customs & Import Duties
To make your shopping experience easier, we will cover the customs clearance fees for small-value orders.
For larger or high-value orders, customs duties and taxes may be applied according to your local laws and are the responsibility of the customer. If you have questions about a specific order, please contact our support team.
🌍 Global Delivery Times
Average worldwide shipping takes 11-15 business days (excluding holidays and weekends).
⚠️ Delays & Strikes
We are not responsible for delays caused by labor strikes, postal disputes, or extreme weather. We appreciate your understanding in these rare circumstances.
Questions about shipping? Contact our team:
support@wargamebase.com